Site VDA
Bilston
Are you ready to make your next great move in the automotive industry?
Do you have a background within a vehicle repair & damage assessment?
If so, we have an exciting opportunity for you!
We’re looking for an experience VDA to join our brand new Bilston site.
ABL was established in 1994 and has remained a leader in the field of vehicle repair ever since. ABL works in partnership with insurance companies and prides itself not only in the quality of its work but in providing excellent customer service and looks to recruit customer-focused individuals.
We are looking for a motivated and professional Vehicle Damage Assessor who prides themselves on exceeding customer expectations and delivering the required financial performance.
The main purpose of this role is;
- To produce accurate invoices and estimates to meet all required SLA
- Cost Control, to maintain effective control of estimating costs in line with budget objectives
- To ensure consistent exceptional customer service is provided
- To assist in facilitating efficient site production
Key Responsibilities:
- To ensure the efficient and profitable costing of each repair
- To produce timely and accurate invoices and estimates of each repair to meet key to key and lifecycle target requirement. – timescale etc.
- To maintain effective control of invoicing costs in line with partners budget objectives
- To support each site, wherever necessary, to ensure smooth site level operation and maintain high customer service (total loss’s, estimates etc)
- To carry out initial parts assessments (IPA’s) to reduce key to key & lifecycle times and maintain high customer service
- Responsible for ensuring all repair methodology is in line with BS10125 standards
- To comply with any reasonable directive from the management team
- To identify cases that have not complied with ABL ethos and cases that have shown loss of profit and feed back to management
- To support with quality of repair complaints where necessary
- To identify and handle any total loss cases as applicable to SLA requirements
You’ll do great at ABL1 Touch if you:
- Technical skills, knowledge and experience of body and paint repair in the retail Accident and Repair industry
- Technical and estimating experience
- To attain ATA accreditation if required by the company
- Knowledge of current estimating systems i.e. Audatex, Glassmatix
- Knowledge of E-scribe, Glass’s evaluator, Ezi methods or other
- Good negotiation skills
- Audatex Gold annual training
- Are a team player with a can do attitude
- Have cultural and organizational knowledge
- Have technical skills, knowledge and experience of body and paint repair in the retail motor industry
- Have up-to-date knowledge of vehicle legislation, consumer legislation and trade practices
Benefits:
- 28 days holiday (including bank holidays)
- Celebration Day (to use as you wish to celebrate a significant day in your life)
- Car Insurance discount with LV
- Employee Pension
- Employee Engagement Budget
- Access to Mental Health First Aid for you and your family
- Cycle to Work Scheme
- Refer a Friend Scheme
- Company Events